THE SANCTUARY · CONTACT
How your message
is handled.
This notice explains the contact form on this site. It does not describe a booking process; no retreat or house rental is available for reservation here.
What you send
If you use the form, you provide an interest category, your name, email address, message, and optionally a phone number. A link may preselect the category and add a short inquiry context, such as the event or page you came from. We use these details to read your question and reply. The form does not add you to a mailing list or create a reservation.
What accompanies it
Cloudflare processes the request to protect the form from abuse. The email notification may include the submission time; approximate city, region, country, postal code, coordinates, time zone, and network information when Cloudflare supplies them; a brief browser and device category; your preferred language; the page or referring site; limited campaign parameters; and Cloudflare request identifiers. These are approximate request details, not a precise location lookup. Our Worker hashes the visitor IP address for rate limiting and does not include the raw IP in the notification. It also stores short-lived hashes of verification tokens to prevent repeat submissions; these records contain no message, email address, or raw verification token.
Where it goes
The contact form sends event questions to The Sanctuary’s event inbox and other inquiries to its general inbox through Resend. Your selected interest category determines the recipient. Cloudflare handles site delivery and abuse verification, and Resend handles transactional email delivery. The message then resides in the recipient email account according to the providers’ and account’s retention settings. We do not state a fixed deletion period that has not been established.
Site analytics and your choice
Cloudflare Web Analytics provides aggregate traffic and site-performance information.
Optional Google Analytics is not currently enabled.
If the form is unavailable
The form will show when sending is unavailable and will not accept a message then. You can contact us on WhatsApp or try the form again later. WhatsApp opens a separate service subject to its own data handling; your form draft is not transferred. For a question about an existing November event ticket, you may also use Eventbrite’s organizer contact options on the event listing.